PineZapple is committed to providing exceptional service to all of our customers, which includes respecting your concerns about privacy. We understand that visitors to this website may have questions about whether and how this website collects and uses information. We have prepared this statement ("Statement") to inform you of the privacy principles that govern this website.
This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you. Meeting your needs and expectations form the foundation of everything we do - including protecting your privacy. If after reviewing this Statement, should you have any questions or privacy concerns please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or send a letter to:
PineZapple
Privacy Policy
10050 Highland Woods Court
Orlando, FL 32836
Browsing
This website does not and will not collect personally identifiable information from your computer when you browse this website and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your email address, or any other personally identifiable information.
Information We Collect and Its Uses
When we need to collect personally identifiable information from you to execute the requested transaction or provide you with a particular service, we will ask you to voluntarily supply us with the information we need. In addition, when you provide contact details for transaction requests such as scheduling a delivery or registering as a member, we will use the contact information to keep you updated about future offers or promotions unless you opt-out online or otherwise notify us.
Creating an Account Profile
Members create a personal account profile online within our password protected security. Creating an account profile makes it more convenient for you by eliminating the need to repeatedly enter personal contact or preference information. In addition, if you choose, you can perform certain functions within your account such schedule deliveries. The security of this information is addressed in security section below. You can access and review, update, or deactivate the information in your account profile information online.
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, additional measures that vary depending on the applicable legal requirements may be put in place. Information is generally processed and stored in the United States.
Please note that PineZapple will never send you email requesting your user name, password, credit card number or social security number. If you receive an email that looks like it's from PineZapple, but asks you for your credit card number or social security number, it's a fraudulent email, or "phish". We recommend that you do the following: Forward the email to the Federal Trade Commission at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-877-FTC-HELP (1-877-382-4357) to report it. The FTC uses the spam stored in this database to pursue law enforcement actions against people who send deceptive email. Delete the email.
Change your password
Contact credit reporting services and have a fraud alert attached to your credit report file. Please be aware that the perpetrator may attempt to use your information to establish accounts or obtain credit at other businesses in their name.
Securing the Transmission and Storage of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and policies regarding protection and use of confidential information. When we ask you for credit card data, it is transferred over a Secured Sockets Layer (SSL) line, provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Firefox. We also use SSL on other select pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https." After information reaches PineZapple, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of PineZapple.
Disclosure of Information to Third Parties
PineZapple prohibits the sale or transfer of personal information without your approval and giving you the opportunity to opt-out.
Cookies
This website uses "cookie" technology. "Cookies" are encrypted strings of text that a Web site stores on a user's computer. This website requires the use of a cookie to keep information you enter on multiple pages together. This cookie is a PineZapple cookie and it is a "session" cookie that expires when you close your browser. We also use "persistent" cookies to measure usage of various pages on our website and to help us make our information more pertinent to your needs and easy for you to access. These persistent cookies are PineZapple cookies and will remain on your computer unless deleted by you. We do not use cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with PineZapple. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our website.
Legal Issues
This is a United States website and is subject to United States law. PineZapple will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Member, visitors or to others. Laws related to personal identifiable information vary by country.